Join us on April 4th for our Educational Luncheon!
Approved for 1 HRCI & SHRM recertification credit.
11:30 am - 12:00 pm - Networking & Lunch
12:00 pm - 1:00 pm - Keynotes
Better Business Bureau: How can companies be held to higher standards for customer service, transparency, and ethical business practices?
All organizations experience internal and external issues. These issues range from customer complaints, reviews, fraud prevention to reputation management. The BBB works to maintain trust in the marketplace by providing tools and resources that help businesses build strong relationships with customers, peers, industry groups, and employees. The BBB also provides consumer education and offers programs aimed at helping businesses adopt best practices.
Topics covered in this presentation will include data retention, transparency, compliance, and common HR challenges which may impact a business’s reputation.
Speaker Jason Meza, MA, APR
Senior Regional Director, San Antonio
Jason Meza serves as the Senior regional director for Better Business Bureau serving the Heart of Texas (BBB). His responsibilities include media, investigations, public relations, and community outreach in San Antonio and Laredo.
Jason holds a bachelor’s degree in communications and a master’s degree in human sciences from Our Lady of the Lake University. He is Accredited in Public Relations through PRSA.
Prior to joining BBB, Jason also worked for Univision Radio, The Children’s Hospital of San Antonio Foundation, and Goodwill Industries of San Antonio. Additionally, he operates a freelance voiceover and consulting business and is President-Elect for the Public Relations Society of America, San Antonio Chapter.
Registration closes at 5:00 pm on Friday, March 31, 2023
Thank you to our Sponsor: