Understanding the Workers’ Comp Process (What You Really Need to Know About Workers' Compensation)

  • 11 Jun 2019
  • 11:20 AM - 1:20 PM
  • Norris Conference Center, 618 NW Loop 410, San Antonio, TX 78216



Understanding the Workers’ Comp Process (What You Really Need to Know About Workers' Compensation)

Program Description

  • Attendees will learn how to reduce workers’ compensation costs, eliminate medically unnecessary lost time, reduce costly staff turnover and absences.
  • Attendees will examine impact of supervisory/management skills on cost and effectiveness.
  • Attendees will learn how to make appropriate productive temporary and transitional modified work assignments.

Approved for Professional Development Credit (PDC) through SHRM

and for 1 (General) Recertification Credit through HRCI


Amy Rich, Division of Workers’ Compensation in Austin  

Amy Rich has been employed by the Division of Workers’ Compensation (DWC) since November 2000. Her positions include Medical Dispute Resolution Officer, Project Manager, Reimbursement Administrator, Associate Director of Medical Review, Director of Medical Dispute Resolution and now Health Care Provider Communications Specialist. She participated in the implementation of the DWC pharmacy formulary, the Comp Connection health care provider help line, return to work for health care providers and was the team lead for the revisionof facility fee guidelines for workers’ compensation in the state of Texas and assisted in the implementation of a Medicare based professional and ASC reimbursement system. She has a Bachelor of Science degree in Health Care Administration from Texas State University (1987)and some graduate work towards a Master’s in Business Administration from St. Edward’s University in Austin. Her career prior to DWC, includes over 15 years as a leader in patient finance, medical billing and patient access at Seton Healthcare System, St. David’s (HCA)Healthcare System, and several physician medical practices. Amy is the author of several articles published in the National Association of Healthcare Access Management Journal, and has been a speaker at many conferences including Texas Medical Association, Texas Orthopedic Association, Texas Osteopathic Association, NAHAM and Ingenix conferences

Networking begins at 11:20 a.m.
Meeting 11:50 a.m. to 1:20 p.m.

SAHRMA Member registration - $30
Non-Member registration $40
SAHRMA Student $10


Lemon Garlic Tilapia, pan roasted with white wine and tomato lemon garlic butter sauce

Italian Creme Cake

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