Office Manager

26 Aug 2024 2:31 PM | Anonymous member (Administrator)

Company Name:

  • Jackson Walker LLP

Position Description:

  • The Office Manager oversees the general administrative functions and activities in the office.

URL to apply for this position:

Job Duties and/or Responsibilities:

  • Provides support to Managing Partner as needed.
  • Ensures all new hire, leave of absence, position change and termination processes are complete.
  • Conducts orientation for all attorney new hires.
  • Participates in onboarding call of incoming partners.
  • Collaborates with the Manager of Staff Integration and Professional Development and attorney recruiting to provide a smooth transition from the recruiting process to onboarding, including planning new hire integration events such as welcome breakfasts, first day lunches, etc.
  • Ensures all new hire paperwork and background checks are completed.
  • Ensures the Lateral WorkFlow App is kept up-to-date on all incoming attorney hires.
  • Works with the Managing Partner on creating an agenda and scheduling staff meetings.
  • With the Manager of Staff Integration and Professional Development, conducts exit interviews with all departing staff.
  • Provides administrative departure information to all departing staff and attorneys.
  • Manages annual evaluation process for all Legal Administrative Assistants, receptionists, Office Concierge, case clerks and Document Specialists.
  • Builds and maintains office culture and morale.
  • Works with Practice Group Leaders and Managing Partner on attorney and Legal Administrative Assistant team changes.
  • Assists Operations with office layout planning and office moves.
  • Formulates and manages office budget.
  • Manages inactive personnel files per Firm retention standards.
  • Identifies opportunities for process and office management improvements.
  • Plans office events throughout the year to foster office morale and integration, including holiday parties and Staff Appreciation Week.
    - Responds to Texas unemployment claims with guidance from the Senior Human Resources Administrator.
    - Consults with the Senior Human Resources Administrator on managing employee relations, FMLA requests, resolution of conflict and employee grievances.

Minimum Qualifications:

Knowledge, Skills and Abilities Required:

  • Law firm or professional services work experience required.
  • SHRM certification.
  • Ability to create and type own correspondence.
  • Demonstrate outstanding judgement, professionalism, and a high degree of confidentiality.
  • Must work well under pressure, be a problem-solver and team player.
  • Ability to work independently.
  • Multi-task oriented, resourceful and creative.
  • Strong customer service attitude required.
  • Ability to organize and prioritize numerous tasks and complete them under time restraints.
  • Interpersonal skills necessary to communicate with employees at all levels with courtesy and tact.
  • Excellent verbal and communication skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical skills.
  • Proficient with MS Office – Word and Excel.
  • Work sometimes requires more than 40 hours per week to perform the essential duties of the position.
  • Other duties as assigned by the employer.

Physical Requirements:

  • Sighted.
  • Good hearing and clear speaking voice.






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