Dear SAHRMA Members,

To better enable SAHRMA to serve its membership more effectively and efficiently, we will started distributing our monthly newsletter (The Update) and other chapter communications electronically. We use an electronic newsletter service provided by Constant Contact.

If you aren't receiving the newsletter, or any chapter communications, your Internet Service Provider (ISP) , or your I.T. Department, might be blocking the newsletters/promotions/announcements you should be receiving as a chapter member. I know that you would like to receive these important communications, so I ask that you send one of the letters below to your IT Department, and/or your ISP's customer support department. Please be sure to fill in the XXXX areas as appropriate.

As mentioned, Constant Contact will be powering the email communications that SAHRMA sends. When you receive a response from your I.T. Department, or your ISP, please forward the response email to the following address: ops@constantcontact.com. The Ops Department at Constant Contact will follow-up with your ISP once they receive your email.

We apologize for any inconvenience this may cause you, but I’m sure you’ll be impressed with the quality and efficiency of chapter communications.

Letter #1 - Letter to Your I.T. Department

To: I.T. Department
Subject: Remove Constant Contact Block

Hello. My name is XXXX and I work in the XXXX department. I understand that IT employs filters and/or blacklists to protect customers like myself from unsolicited email; however, this has made it impossible for me to receive newsletters, announcements, and promotions that I have requested. I value these communications and would like to receive them using this email address.

The sender of these emails uses an email marketing service called Constant Contact. Constant Contact is not an open relay and has strict anti-spam policies in place. Because our filters block emails from Constant Contact I am unable to receive these communications.

I ask that you please help me determine why these emails are being blocked. For further information about Constant Contact or to request more information from them such as log files, their Ops team can be reached at - 781.472.8103 or ops@constantcontact.com.

IP addresses sending these emails:

Envelope from domains:

@in.constantcontact.com
@in.confirmedcc.com

Please contact me when this problem has been resolved.

Sincerely,
XXXXXX

Letter #2 - Letter to Your Internet Service Provider (ISP)

To: ISP Customer Support
Subject: Remove Constant Contact Block

Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you employ filters and/or blacklists to protect customers like myself from unsolicited email; however, this has made it impossible for me to receive newsletters, announcements, and promotions that I have requested. I value these communications and would like to receive them using this email address.

The sender of these emails uses an email marketing service called Constant Contact. Constant Contact is not an open relay and has strict anti-spam policies in place. Because your filters block emails from Constant Contact I am unable to receive these communications.

I ask that you please help me determine why these emails are being blocked. For further information about Constant Contact or to request more information from them such as log files, the Ops team can be reached at - 781.472.8103 or ops@constantcontact.com.

IP addresses sending these emails:

Envelope from domains:

@in.constantcontact.com
@in.confirmedcc.com

Please contact me when this problem has been resolved.

Sincerely,
XXXXXX